Thomas is Senior Lecturer (Associate Professor) at Loughborough Design School, Loughborough University, UK and a Chartered Ergonomist and Human Factors Specialist. His research interest is in integrating systems thinking, design thinking and resilience thinking into complex system/service design/development. He is a founding member of the Human Factors and Complex Systems Research Group.
For more info, please visit his project websites.
The best way to reach me is via email: email@example.com